OneShop

Learn how to reach OneShop support for quick solutions, self-service options, and urgent inquiries.

How to Get Support on OneShop Platform 🛠️

Add team members, assign store access, and send welcome emails to onboard them to the OneShop platform.

How to Add and Invite Users to OneShop

Add your store’s logo to OneShop for consistent branding across emails, sign-up links, and more.

How to Upload Your Logo in OneShop

Customize the branding of your emails, check-in screens, and platform visuals by uploading your color palette to OneShop.

How to Set Style Settings and Default Colors in OneShop

Easily upload customer data into OneShop using a CSV file, even without a native POS integration.

How to Import Customers into OneShop from an External Platform

Easily import all subscribers, including opt-outs and SMS opt-ins, from MailChimp into OneShop.

How to Migrate Subscribers from MailChimp to OneShop

Getting Setup in OneShop

Connect your Heartland Retail POS to OneShop to begin syncing customer data, loyalty records, and more.

How to Connect Your Heartland POS System to OneShop

Enable OneShop’s loyalty and client status bars in Heartland POS to display marketing-driven rewards and text opt-in status directly at checkout.

How to Enable OneShop Bars in Heartland POS

Heartland POS (Global Payments)

Adding the Lightspeed R Loyalty Button

Learn how to connect your Lightspeed R POS system to OneShop and start syncing your customer data in just a few simple steps.

How to Connect Your Lightspeed R Point of Sale System to OneShop

This is for setting up your Lightspeed R in OneShop

Lightspeed R

This Video walk you trough connecting your Lightspeed X to OneShop

Integrating Lightspeed X with OneShop

This is for setting up your Lightspeed X account

Lightspeed X

This guide will walk you through the steps to turn on and customize the loyalty program widget for your Shopify website.

Turning Your Loyalty Program on in Shopify eCommerce

Install the unlisted OneShop app from Shopify and sync your customer and sales data directly into the OneShop platform.

How to Connect Your Shopify POS/eCommerce to OneShop

Shopify eCommerce

Login to OneShop to Submit a Ticket

Find answers and get help from Intercom Support and Community Experts

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