✅ 1. Why Text Opt-Ins Matter
In the U.S. and Canada, written consent is legally required to send marketing text messages.
Marketing includes:
Promotions
Event invites
Subscription requests
Informational texts (e.g. “Your order is ready”) fall under different legal standards—but OneShop is focused on marketing communication.
✍️ 2. What Counts as Written Consent
Customers must manually enter their information and agree to receive texts via a legally worded form.
Two approved opt-in methods:
A. Sign-Up Page Link
Each OneShop client gets a custom sign-up link:
Format:
yourstorename.oneshop.com/sign-up
Customers fill out:
Name
Phone number
Opt-in confirmation
Includes legally approved language required by texting laws.
B. Customer-Facing Tablet (In-Store)
Customers enter their number directly at checkout or while browsing in-store.
On-screen opt-in checkbox and legal disclaimer are built in.
This qualifies as written consent and is automatically tracked by OneShop.
🚫 3. What Does Not Count as Opt-In
Verbal consent (e.g. “Sure, text me!”) is not sufficient.
Importing old numbers from your POS without written consent doesn’t qualify.
Sending a text asking if they want to opt-in is already a marketing message and is not allowed without prior consent.
💡 4. How to Grow Your Opt-In List
Include your OneShop sign-up link in:
Emails
Website
Social bios
Offer a reward or discount to incentivize sign-ups.
Over time, you’ll build a compliant and high-value SMS list.