1. Setting Up the Customer-Facing Tablet
Ensure you have a OneShop customer-facing tablet available.
Customers can check in at any time—before or during the transaction.
2. Checking In a Customer
Start a new ticket with no customer assigned.
Keep the OneShop cashier-facing view open to monitor check-ins.
When a customer checks in, the page will refresh automatically, displaying:
Customer name
Points balance
Available rewards
3. Applying Rewards to a Ticket
Tap the OneShop loyalty button to access available rewards.
If no item is on the ticket, add an item first.
Once an item is added, the OneShop loyalty button will show available rewards.
4. Redeeming Rewards
If a reward is available, tap Redeem to apply it in Lightspeed.
Discounts can be applied as:
Coupon – Discount spread across items
Payment type – Discount deducted from the total
5. Removing Rewards (If Needed)
If the customer changes their mind, open the OneShop loyalty button and select Remove Rewards to undo the redemption.
6. Completing the Checkout
Once the customer is checked in, all earned points are automatically added upon checkout.
No manual input is needed—points apply instantly when the transaction is completed.
Recap & Next Steps
Using the OneShop customer-facing tablet makes loyalty check-ins and reward redemptions seamless. Ensure customers check in, apply rewards, and complete transactions smoothly.
📢 Start using OneShop’s loyalty integration today and enhance your customer experience! 🚀