1. Navigate to the Clients Tab
Open OneShop and go to the Clients tab.
Access the client filter by clicking the filter option.
2. Choose the Data to Export
Export Entire Client List:
Click Confirm without applying any filters.
This action loads your entire client database.
Note: Loading might take a few moments for larger databases.
Export a Segment:
Use the available filters to refine your client list (e.g., by tags, activity, or demographics).
Once filtered, click Confirm.
3. Export the Data
After loading your desired client list, click Export Clients.
A success alert will confirm that your file is being processed.
4. Check Your Email
The exported data (Excel or CSV file) will be emailed to you.
The file includes details such as:
Name
Email
Phone number
Birthdate
And more customer attributes.
Processing Time:
Depending on the size of your database, the email may take anywhere from a few minutes to a few hours to arrive.
Additional Tips
Exported customer data can be re-uploaded into OneShop, for example, as a tag or to create specific customer segments.
Ensure your email address is updated in OneShop to receive the exported file successfully.